Future Hosting Releases New Management Portal for Dedicated Server Clients
Wednesday, April 7th, 2010
NOVI, Mich. (April 7, 2010) – Future Hosting, an Internet solutions provider serving SMBs and enterprises internationally and developer of Future Engineer™, today released its custom-developed Future Hosting Management Portal (FHMP), a new management portal that provides dedicated server clients with complete control of their servers.
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Future Hosting Upgrades Virtual Private Server Hardware in Five International Cities
Sunday, March 7th, 2010
NOVI, Mich. (March 8, 2010) – Future Hosting, an Internet solutions provider serving SMBs and enterprises internationally and developer of Future Engineer™, today announced it has completed a major upgrade on its entire fleet of Virtual Private Server nodes, responding to increases in utilization of system resources by customers.
(more…)
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Future Hosting Goes ‘Rebootless’ with Ksplice Uptrack Technology
Friday, January 15th, 2010
The following service has been removed by Future Hosting.
NOVI, Mich. (January 15, 2010) – Future Hosting, an Internet solutions provider serving SMBs and enterprises internationally and developer of Future Engineer™, today announced it has adopted Ksplice Uptrack™, a new technology enabling upgrades and maintenance on Linux servers without the need to reboot the system.
Traditionally, server administrators are required to reboot the system after performing upgrades to the Linux kernel. Although reboots only take several minutes, they inevitably cause downtime and disrupt the normal operation of the system. Ksplice’s rebootless technology instead converts important kernel upgrades to rebootless packages that can be installed without the need to reboot the system.
“Ksplice Uptrack is an important technology that will enable our technical staff to reduce the amount of time we spend on routine maintenance and in return provide even greater uptime for our clients. The ability to eliminate the majority of reboots is something we are excited to add to our arsenal. We’re reducing both costs and headaches at the same time,” said Future Hosting Chief Technology Officer Nick Zyren.
“Ksplice Uptrack brings systems to a whole new level of availability and security, and we’re delighted to be working with Future Hosting to serve their customers better,” said Ksplice Chief Operating Officer, Waseem Daher.
Ksplice Uptrack works in both traditional and virtualized Linux environments. Future Hosting will immediately begin using the technology on Virtual Private Server nodes in all of its data centers.
Virtual Private Servers from Future Hosting start at just $24.95 per month, and are available in a wide variety of configurations, including on both managed and unmanaged plans. Customers are also able to locate their server in any of Future Hosting’s five international data centers, in Chicago, Dallas, London, Seattle, or Washington, D.C.
Future Hosting is the developer of Future Engineer™, a technical support automation system designed to automate time consuming server configuration and repair tasks on Virtual Private Servers (VPS), Future Engineer™ allows clients to receive a greater level of technical support than is available when technicians spend their time performing routine or basic maintenance tasks. With Future Engineer™, technicians are free to spend their time offering a level of technical support that is unrivaled and otherwise unaffordable.
For more information about Future Hosting, please visit http://www.futurehosting.com.
About Future Hosting, LLC
Founded in 2001, Future Hosting is a privately held leading Internet solutions provider specializing in managed hosting, including Dedicated Servers, Virtual Private Servers, and Hybrid Virtual Private Servers. The company has built a strong reputation for its high-quality service, innovative pricing models, and 3-hour Service Level Agreement. Future Hosting is based in Novi, Mich.
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Future Hosting Offers Hybrid Virtual Private Servers in London
Monday, December 7th, 2009
NOVI, Mich. (December 7, 2009) – Future Hosting, an Internet solutions provider serving SMBs and enterprises internationally and developer of Future Engineer™, today announced the launch of Hybrid Virtual Private Servers (VPS) in its London data center facility, continuing its globalized approach to virtualization. The company already offers traditional Virtual Private Servers in five international cities.
Hybrid Virtual Private Servers provide significantly greater power than traditional Virtual Private Servers. With a Hybrid VPS, physical servers average one CPU core per VPS, and each node has a maximum capacity of 8 VPS instances (thereby assuring at least one CPU core per VPS). This strict capacity limit also increases disk I/O availability, and provides greater overall performance.
Physical hardware is also more robust in the Hybrid VPS environment, usually providing greater RAM, upgraded network interface cards (NICs), and other features. Hybrid Virtual Private Servers are available as either managed or unmanaged.
“For years, we have specialized in providing the industry’s most reliable, affordable, and scalable Virtual Private Server and Dedicated Server hosting solutions. With an international colocation portfolio and long track record of performance, we continue to realize low customer turnover and significant new customer growth in both of these service areas. However, as new technologies continue to underscore the value of virtualization, we see real strategic value in introducing Hybrid VPS to meet the needs of an emerging market segment,” said Future Hosting Chief Strategy Officer Stephen Kowalski.
Hybrid Virtual Private Servers start at $99.95 per month for 2000GB of monthly data transfer, 2GB of RAM, 50GB of disk space, and 4 IP addresses. Customers can choose from cPanel or Plesk at no additional charge.
Future Hosting is the developer of Future Engineer™, a technical support automation system designed to automate time consuming server configuration and repair tasks on Virtual Private Servers (VPS), Future Engineer™ allows clients to receive a greater level of technical support than is available when technicians spend their time performing routine or basic maintenance tasks. With Future Engineer™, technicians are free to spend their time offering a level of technical support that is unrivaled and otherwise unaffordable.
For more information about Future Hosting, please visit http://www.futurehosting.com.
About Future Hosting, LLC
Founded in 2001, Future Hosting is a privately held leading Internet solutions provider specializing in managed hosting, including both Dedicated Servers and Virtual Private Servers. The company has built a strong reputation for its high-quality service, innovative pricing models, and 3-hour Service Level Agreement. Future Hosting is based in Novi, Mich.
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Future Hosting Offers Free Incoming Data Transfer
Tuesday, August 4th, 2009
NOVI, Mich. (August 4, 2009) – Future Hosting, an Internet solutions provider serving SMBs and enterprises internationally and developer of Future Engineer™, today announced it will no longer bill clients for incoming data transfer, enabling clients to stay within their overall data transfer allotments and not worry about overage charges.
The new policy affects all clients, including those hosted on Virtual Private Servers (VPS) and Dedicated Servers. Future Hosting is not increasing any fees to compensate for the significant reduction in data transfer billing.
“We’ve made a decision to be proactive, not reactive, in addressing the pressures in the marketplace. By offering free incoming data transfer, we are able to better serve clients with specific cost parameters and offer overall a more competitive pricing structure,” said Future Hosting Chief Strategy Officer Stephen Kowalski.
Currently, incoming data represents approximately 25 percent of all data transfer usage. By providing this transfer free of charge, clients will instantly have access to additional capacity and not have to worry about overage charges associated with incoming data transfer spikes. Clients should contact the support department to verify they are receiving free incoming transfer as part of their hosting plan.
Future Hosting is the developer of Future Engineer™, a technical support automation system designed to automate time consuming server configuration and repair tasks on Virtual Private Servers (VPS), Future Engineer™ allows clients to receive a greater level of technical support than is available when technicians spend their time performing routine or basic maintenance tasks. With Future Engineer™, technicians are free to spend their time offering a level of technical support that is unrivaled and otherwise unaffordable.
For more information about Future Hosting, please visit http://www.futurehosting.com.
About Future Hosting, LLC
Founded in 2001, Future Hosting is a privately held leading Internet solutions provider specializing in managed hosting, including both Dedicated Servers and Virtual Private Servers. The company has built a strong reputation for its high-quality service, innovative pricing models, and 3-hour Service Level Agreement. Future Hosting is based in Novi, Mich.
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Future Hosting Upgrades Technical Support with Launch of Future Engineer™ 2.0
Tuesday, June 23rd, 2009
NOVI, Mich. (June 29, 2009) – Future Hosting (http://www.futurehosting.com), an Internet solutions provider serving SMBs and enterprises internationally, today announced the launch of Future Engineer™ 2.0, marking a significant upgrade and expansion of its exclusive, award-winning technical support automation technology for managing Virtual Private Servers.
Future Engineer™ 2.0 introduces an array of proactive security and monitoring improvements, enabling the technology to be more seamlessly deployed and more effective at minimizing security risks. Namely, the new version includes significantly enhanced external vulnerability scanning capabilities and extensive new security controls installed upon account provisioning.
Designed to automate time consuming server configuration and repair tasks on Virtual Private Servers (VPS), Future Engineer™ allows customers to receive a greater level of technical support than is available when technicians spend their time performing routine or basic maintenance tasks. With Future Engineer™, technicians are free to spend their time offering a level of technical support that is unrivaled and otherwise unaffordable.
The new version of Future Engineer™ also includes the necessary tools for greater customer interaction in the server hardening process. Customers now receive more frequent, detailed and comprehensive summaries of the latest security threats and available software upgrades. What’s more, customers now have the ability to manually approve certain upgrades that cannot be performed without consent due to potential capability issues; in these cases, Future Engineer™ automatically perform upgrades which can be automated once approved. Those that cannot be automated will be manually completed by technicians.
“Future Engineer™ has helped distinguish Future Hosting as an innovative company committed to improving customer service. Nearly a year and a half after we first launched this pioneering support automation system, the second major iteration of Future Engineer™ is a welcome improvement with exciting capabilities,” said Vik Patel, Future Hosting CEO.
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Future Hosting Deploys Internal Private Network Connecting Five International Data Centers
Wednesday, April 1st, 2009
This service has been depreciated.
NOVI, Mich. (April 1, 2009) – Future Hosting (http://www.futurehosting.com), an Internet solutions provider serving SMBs and enterprises internationally and the developer of Future Engineer™, announced today it has deployed an internal private network between its five international data center facilities, in Chicago, Ill.; Dallas, Texas; Seattle, Wash.; Washington, D.C.; and London, England.
The internal network is connected to all Future Hosting servers through physically separate network cards installed alongside network cards used for Internet connectivity. Each server’s private network card is assigned a private IP address that allows Future Hosting servers to communicate with each other on the internal network.
Through the internal network, Future Hosting customers may take advantage of unmetered data transfer between all other Future Hosting servers and services in its five data centers. This capability is especially attractive for hosting resellers, developers, and others who wish to take advantage of the geographically diverse infrastructure from Future Hosting.
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“Whether it’s synchronizing data between two failover hosting points, or managing a corporate IT infrastructure spread across two continents, our internal network is an attractive feature for our customers and it does not cost them a penny more to use,” said Charles Kowalski, Future Hosting COO. “It also allows our customers to reach beyond the traditional limitations of a standalone Virtual Private Server and leverage our vast capacity for growth.”
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The internal network also bolsters security, since it allows customers with multiple servers to transfer data between locations in a secured environment not accessible to the open Internet.
There is no additional charge for customers to utilize the private network. Customers may request access from Future Hosting’s sales department.
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Future Hosting is the developer of the award-winning Future Engineer™, a revolutionary system that provides a proactive approach to maintaining Virtual Private Servers. The technology automates everything from account provisioning to security scans, without tying up the resources of the customer support department. To learn more about Future Engineer, please visit http://www.futurehosting.com/services/future-engineer/.
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For more information about Future Hosting, please visit http://www.futurehosting.com.
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About Future Hosting, LLC
Founded in 2001, Future Hosting is a privately held leading Internet solutions provider specializing in managed hosting, including both Dedicated Servers and Virtual Private Servers. The company has built a strong reputation for its high-quality customer service, innovative pricing models, and 3-hour Service Level Agreement. Future Hosting is based in Novi, Mich.
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Future Hosting rebrands from .biz to .com
Tuesday, December 2nd, 2008
NOVI, Mich. (December 2, 2008) – Future Hosting (http://www.futurehosting.com), an Internet Solutions provider serving SMBs and enterprises internationally and the developer of Future Engineer™, announced today it has acquired FutureHosting.com, and will begin immediately rebranding its online presence under that name. The company previously operated as FutureHosting.biz.
In acquiring the new domain name, the Future Hosting has settled a dispute with the previous domain holder. Further details of the settlement are unavailable due to a Non Disclosure Agreement signed by both parties.
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Future Hosting Partners with Pingdom
Thursday, October 16th, 2008
Novi, Mich. (August 27, 2008) – Future Hosting (http://www.futurehosting.biz), an Internet Solutions provider serving SMBs and enterprises internationally and the developer of Future Engineer™, announced today it has partnered with Pingdom (http://www.pingdom.com), to offer proactive server monitoring services for customers with managed Virtual Private Servers.
Through the partnership, Future Hosting managed Virtual Private Server (VPS) customers are able to select their choice of monitoring packages from Pingdom. Future Hosting will cover the cost of basic server monitoring, and additional monitoring services are available to Future Hosting customers from Pingdom at a reduced cost.
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Troubleshoot Thyself!
Monday, September 8th, 2008
As a client of FutureHosting, you could probably be a web hosting provider and technical support for your clients is inevitable. Providing technical support requires you to possess some basic troubleshooting skills. Even if you are not reselling web hosting services, basic troubleshooting steps will help you to diagnose the issue when you are unable to access your website. In this blog, we will discuss some basic troubleshooting steps that you can perform before you submit a ticket. These self diagnostic tests will help you figure out where exactly the problem lies, whether it is in your PC/ISP or at our side (server/network).
1) Third Party Monitoring websites:
The first step to check whether your website is down or not is to check it using a third party monitoring service. There are many website monitoring services which allows you to check whether your website is responding or not from multiple locations across the world. Some of the free third party website monitoring services are:
http://www.downforeveryoneorjustme.com
http://www.alertra.com/spotcheck.php
2) FHstatus:
If the third party monitoring service reports your website as DOWN, there could be an on-going issue at our side. Since we monitor our servers 24/7 and have 3rd level system administrators on shift all the time, we will update details about the issue at FutureHosting’s Server/Network Status update website, http://www.fhstatus.com – If you do not find any updates there, please open a ticket in our Help Desk.
3) Traceroute:
If the third party monitoring service reports your website as “UP”, then it is likely to be an issue in your PC or at your ISP’s network. To check this, you can use a trace route utility. The trace route utility will be available in most Operating Systems. In this blog, we will take a look at how to run a trace route command in Windows XP. Trace route is a network utility that traces the path taken by your network to reach a host. It shows all nodes the packet travels from sender to destination (also reffered as ìhopsî in the network), the hostnames if available, IP addresses and the amount of time in milliseconds that took the reach that specific host.
To run a trace route command, please follow the steps below:
* Click “Start” button and then click “Run”
* Type the following in the Run box:
cmd
* Press Enter and the Command Prompt window will open.
* Now type the following command in the Command Prompt window:
tracert www.yourdomain.com
* Press Enter
Note: You may have to wait for a few seconds/minutes for the trace route command to complete depending upon your network speed.
Now lets take a look at a few trace route examples:
a)
C:\>tracert futurehosting.biz
Tracing route to futurehosting.biz [64.49.251.84]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 72.44.81.1
2 157 ms <1 ms <1 ms 72.249.0.65
3 <1 ms <1 ms <1 ms te-3-4.car1.Dallas1.Level3.net [8.9.232.73]
4 1 ms 1 ms 1 ms ae-4-99.edge2.Dallas3.Level3.net [4.68.19.204]
5 1 ms 1 ms 1 ms 192.205.35.221
6 7 ms 7 ms 7 ms tbr1.dlstx.ip.att.net [12.123.16.202]
7 7 ms 7 ms 7 ms cr1.dlstx.ip.att.net [12.122.18.145]
8 7 ms 7 ms 7 ms cr2.hs1tx.ip.att.net [12.122.28.158]
9 8 ms 7 ms 7 ms tbr2.hs1tx.ip.att.net [12.122.21.222]
10 6 ms 6 ms 6 ms gar4.hs1tx.ip.att.net [12.122.103.65]
11 10 ms 10 ms 10 ms 12.87.122.246
12 9 ms 9 ms 10 ms vl130.core1.sat.rackspace.com [64.39.2.33]
13 10 ms 10 ms 10 ms vlan907.aggr7.sat.rackspace.com [64.39.2.218]
14 10 ms 9 ms 10 ms supportnode.thtdomains.com [65.61.161.247]
15 * * * Request timed out
16 * * * Request timed out
17 * * * Request timed out
Trace complete.
The above trace route is timing out at the end of the trace route result. It is just before reaching the server as you can see the node name in the last hop. This usually means that your IP is blocked in the server’s firewall. Since you won’t be able to access the server when your IP is blocked, you will have to submit a ticket in our Help Desk so that we can unblock/remove your IP from your server’s firewall.
b)
C:\>tracert futurehosting.biz
Tracing route to futurehosting.biz [64.49.251.84]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 72.44.81.1
2 157 ms <1 ms <1 ms 72.249.0.65
3 <1 ms <1 ms <1 ms te-3-4.car1.Dallas1.Level3.net [8.9.232.73]
4 1 ms 1 ms 1 ms ae-4-99.edge2.Dallas3.Level3.net [4.68.19.204]
5 * * * Request timed out
6 * * * Request timed out
7 * * * Request timed out
Trace complete.
The above traceroute is timing out in the beginning itself, just after the ISP’s gateway. This usually indicates that there is a problem at your ISPs network and they should be informed about it. You can contact them along with the trace route result to resolve this issue from their end.
c)
C:\>tracert futurehosting.biz
Unable to resolve target system name futurehosting.biz.
The above traceroute does not resolve the target domain name. This is a DNS issue and it could be either a DNS cache issue or a DNS change hasn’t propagated to the DNS server used in your PC. You can try clearing/renewing your DNS cache to resolve this issue. You can consult your Operating System’s manual for instructions to clear/renew the DNS cache. In some cases this may not work as it could be cached in the DNS servers itself. These DNS servers are normally provided by your ISP and can be changed manually in your PC. You can change the DNS addresses to a more reliable DNS provider like OpenDNS, Level3, etc. To change your DNS address, please follow the instructions provided at < https://www.opendns.com/start?device=windows-xp >
If you are unable to figure out what could be causing the issue, please open a ticket in our Help Desk along with the trace route result and we will be happy to assist you. To copy-paste the traceroute result, you can right click the Command Prompt window and click on ìMarkî. Now drag and select the result to highlight it and press Enter to copy it.
The above troubleshooting steps will allow you to cut short the time required for resolving an issue. If you still have any doubts regarding the above steps, please do open a ticket in our Help Desk and our staff will be more than happy to assist you further!
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